No access to email

Question

I have the username and password for an account I created with an email I no longer have access to.

Not sure how to contact support because it just redirects me to the three options of upgrade my account, contact billing, or post here.

stevethekeys · Answer

Hi@"KarolH",

Thank you for responding. I've managed to resolve it - I realised that I could, unexpectedly, still access my old email account, so I've been able to update my email address.

Thanks,

Steve

karolpaola.hidalgo · Answer

Hello@"steveg2"and@"mgmowrer",

Thank you for reaching your concerns to the community.

I've checked your profiles and could confirm those emails are not linked to LastPass. However, as you no longer have access to the mailbox. If you still have access to the account, you may be able toChange your email address for LastPass.

You may create a case by clicking on the red buttonContact Support on the middle of this articleHaving trouble logging in?

Thanks!

stevethekeys · Answer

I have the same issue. My PC is on its last legs so I'll be getting a new one - I'm worried that I won't be able to log in as I have no access to my old email account.