Since a couple of days every time I close my Chrome browser or lock my laptop I have to log in again using my master password. Before I didn't have to log in everytime. Can some one help me?

timeding

Since a couple of days every time I close my Chrome browser or lock my laptop I have to log in again using my master password. Before I didn't have to log in everytime. Can some one help me?

LastPass Support

Hello @timeding​

I'm very sorry for any inconvenience this may have caused you. We've done some clearing and updates on your account.

Could you please try the following troubleshooting on your browser:

1. Uninstalling the extensionUninstall LastPass
2. Clearing your browser's cookies and cache
3. Restart the browser
4. Reinstalling the extension from https://lastpass.com/misc_download2.php
5. Open LastPass using the extension Use the LastPass browser extension
6. Run a test

Hilda

The LastPass Support Team

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