Having problems sharing outlook password. All the passwords have worked fine but not outlook. Can you assist please
Hello @dewdavies,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having when sharing your outlook password. Can you please provide more details on what happens when trying to share it?
Thank you,
Henry | Customer Care
Hi Henry,
Thank you for your reply.
When I share the password, outlook states that it is incorrect when they try to log into the account.. I have tested the original password before using via last pass and it works, so I know the password is correct.
I have used last pass with other passwords and they work fine when shared. Thanks
Do the recipients have more than one password for Outlook in their vault? If so, please ask them to be sure to select the correct account on the email page and then also on the password page.
If not, please revoke the share and try to share it again with them.
Please let me know if this worked or if further assistance is required.
