I can't log in- the Google multipfactor authenticator gives me a number not recognised

kerwickchrisp

I can't log in-, the Google multifactor authenticator gives me a number not recognised, I cant seem to get help - because I can't log in. I need to generate the code to sort out my authenticator app......Help, thsi is crazy. I cant seem to get any help at all

LastPass Support

Hello @kerwickchrisp,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Have you tried to disable the google authenticator from your account? You can do so by following the same steps from this article.

Please let me know if this worked or if further assistance is required.

Thank you,
Henry | Customer Care