How do you know which specific site username has been changed when you get a message from LastPass saying “ One of the sites in your LastPass vault has had its username changed.”?

jeffplant24

How do you know which specific site username has been changed when you get a message from LastPass saying “ One of the sites in your LastPass vault has had its username changed.”?

LastPass Support

Hello @jeffplant24​,

Welcome to the LastPass communtiy!

There is a process were you can check the acount history and verify the history of changes in the account. You can find the steps to follow here: https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/view-account-history.html&_LANG=enus

I also recommend you following some troubleshooting steps since it sounds that you might have a message stuck in a loop in the system. Please follow these steps:

Note: Before making any of these steps, please make sure you know your master password!

1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out

2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser

3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists

Kind Regards,

Alejandra

LastPass Support