No way to login anymore, anyone can help?

panluoshang

# Situation

1. When login, it asks to verify through email. However, the email isn't sent. And there isn't a way to trigger a resend.
2. When try to contact last pass, the chatbot says only paid member can talk to an agent. However, I couldn't login, and thus couldn't pay as well.
3. I'm now registering a new account to post here. 😂 It's crazy.

# Question

1. How could i either get that verification email resent to me?
2. Any other way I could login?

LastPass Support

Hi, @panluoshang​

I'm sorry to hear about the recent login trouble.

That message can either indicate you are using a new device / location, have cleared your cookies, or are using the wrong password. If you're sure of the password, please check your Primary and Security account email address' for these domains:

@lastpass.com

@sendgrid.com

@m.lastpass.com

@t.lastpass.com

I'm sorry the messaging cannot be more specific when attempting to log in, as this limits bad actors from finding sensitive account status details. To receive confirmation of your current account status by email, please use the 'Request help' button located within the account recovery article.