ady for the upgrade and never got the upgrade.
I paid for the upgrade an i am still been able to see the upgrade
Hi, @mariano
Welcome to the LastPass Community.
After reviewing your account history, it may be that you previously filed a chargeback with your credit company instead of requesting assistance from LastPass Support.
In this case, you will need to request reinstatement directly from our Support team by following the case creation instructions in this article. There are instructions for 'Free' users within.