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I've paid for Premium but on sign in I'm designated a free user. How do I correct

I've paid for Premium but on sign in I'm designated a free user. How do I correct

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Open a billing case with support and attach the receipt so they can look into the issue.

https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/FAQ_View_My_Cases.html

see screen shot attached

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