No way to recover master password

michaud.nest

Hi,

I lost my master password (just changed before going to holidays, bad idea), i tried to recover.

I get the double authentification but I can't get the unique password...

I tried to came back to old master password because one of my session was active, but it seems it doesn't work... so now I don't know how to do... nothing work.

And seriously, to have support, I must logged in... while I lost my password 😞 Thank to communities

LastPass Support

Hi@"Xophe"

It looks like you recently updated your account password, and might have some cached data to create a recovery password, as outlined here:https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/account-recovery-extension.html&_LANG=enus

If you cannot recall the current account password you should be able to follow these instructions to revert to the last known password:https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/Revert_Master_Password.html&_LANG=enus