I have 2 devices pc and phone and I ran out of switching. I took a free trial period of family subscription, but for some reason I can't change the type of the main device. How to fix this?

kryazhevart05

I have 2 devices pc and phone and I ran out of switching.
I took a free trial period of family subscription, but for some reason I can't change the type of the main device.
How to fix this?

LastPass Support

Hello @kryazhevart05​

My name is Hilda from the LastPass support team

To make sure your Family trial has begun, please log out and log back in from all your device. You can follow this basic troubleshooting so your account can be updated and refresh from the back end https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass%2Fbasic_troubleshooting.html&_LANG=enus

Best,

Hilda

The LastPass Support Team