Hello @support,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. Free accounts can only use mobile devices or computers at a time. You get up to 3 switches between each type of device, I have added one additional switch if you want to go back to using your account on a computer.
However, you will no longer be able to switch to mobile phones and the only way would be by upgrading to premium.
Please let me know if this worked or if further assistance is required.
Thank you,
Henry | Customer Care
Hello @Henry Eduardo Ortiz, I have the same problem. I was not aware of the three switch limit and now I am not able to use last pass. Could you help me? Thanks in advance
Hello.
As a one-time courtesy I have added some more device switches to both accounts.
Hello@"HenryO_LP"(Employee), I have the same problem. I was not aware of the three switch limit and now I am not able to use last pass. Could you help me? Thanks in advance
