Cannot login to LastPass because 2FA doesn't work

Question

Hallo,

I cannot open my LastPass application because two-factor authentication is not working.

I cannot enter a one-time code from my LastPass-Authenticator app. I deleted and reinstalled the LastPass-Authenticator I was using because of problems I encountered. However, I am unable to set it up and link it to my LastPass account. I cannot generate the QR code to be scanned in LastPass-Authenticator because I cannot open Lastpass.

Also the option "Send me an SMS access code" has no success, although receiving SMS on my smartphone works otherwise.

What do I need to do to reopen my LastPass application and get access to the passwords stored in my account?

Hans Laufenberg · Accepted Answer

Hello,

my problem is solved.

The 2FA authentication with SMS code worked today. I was therefore able to open LastPass and link to LastPass Authenticator.