Need to install Version 1.26xxx for Android 10

Question

Had to left the beta program in order to upgrade to the latest version to change chrome autofill settings, but unfortunately Android 10 is no longer supported!

Now I have no access to my passwords from Android anymore and that's a big problem!

Why is there no safeguard or notification when Android versions which work perfectly fine with my device are no longer supported?

Regards

LastPass Support · Answer

Hello @LastPass User​,

Thank you for your reply.

I understand your decision to stop using LastPass and I apologize for the inconvenience. Unfortunately, LastPass as other apps had been forced to update according to the requirements of different operating systems that also updated. If you decide to return to LastPass we will be happy to continue working with you.

Kind Regards,

Alejandra

LastPass Support

LastPass User · Answer

I think that's enough reason to ditch LastPass and move to something else, especially if on a Premium subscription. It's a shame that the older version is still not supported, at least as a secondary app... Forcing people to get a new phone is not a good customer retention strategy.

LastPass Support · Answer

Hello @guido.lindenstock​,

Thank you for your reply.

I apologize for inconvenience this is causing you, unfortunately, we don't store in our system or somewhere the old versions of LP app. Since the same systems force the upgrade once upgraded in the system we are not able to go back to a previous versions.

Kind Regards,

Alejandra

LastPass Support