At-risk password screen displayed and then goes blank on macOS

jim

On my iMac running Big Sur (11.6) I start up the LastPass app (4.82.0).

1. Click on Security Dashboard

2. Click on View passwords next to At-risk passwords

The at-risk passwords get displayed for like a half a second and then the app screen goes blank/white. Not the entire app just the window that was showing the passwords. The only way to get them back for a half a second is to quit and restart the app.

Anyone see the same behavior?

rachael.orovets

Hi @kofther,

We've tested accessing theSecurity Dashboard and clicking on "View passwords"to view at-risk passwords in the LastPass Mac app but aren't able to reproduce this issue, could you tryuninstalling the LastPass mac app by quitting and dragging the app from your Applications folder to the Trash and emptying the Trash, restarting your computer, then reinstallingfromhere and trying again?https://lastpass.com/download/

For specific steps showing how to reinstall the LastPass mac app correctly please see here:https://support.logmeininc.com/lastpass/help/how-do-i-install-and-log-in-to-the-lastpass-mac-app