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Linking personal account not working! I'm trying to link my personal account to my business account. I input my personal user and password, and nothing happens. Any help would be apprecaited.

joe

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joe

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rose.art.foundation.inc

please check you password and username carefully and also try to switch the browser

LastPass Support

Hi @joe

Welcome to the LastPass community.

What are you seeing within the Account Benefits page itself?

If you're experiencing trouble after testing an alternate web browser, feel free to request a callback from our support team.

joe

I've tried using incognito mode on chrome, and also tried using microsoft edge browser.

Below is a screenshot of what I see when I go into my business account.

When I enter my personal account email and master password, nothing happens.

I've confirmed by logging in and out and back into my personal account on several browsers that I have the user email and password correct for my personal account.