My husband has a LastPass account, but unfortunately his email address has been closed because it was a work email address and he no longer works there. Therefore, he cannot authenticate his account to log in. He knows his master password. Please...

Question

... help.

faiqharris12 · Answer

Yeah, recovery email is the only option in this case.

LastPass Support · Answer

Hi @fcloudmole​

Welcome to the LastPass Community.

In this case I would suggest the use of a recovery email case, by clicking 'Request help' within this support article.  We will need to confirm their ID via email in order to clear the new IP/device in use.