I stopped LastPass from auto filling a particular page/website. I now want to allow it again but ticking the Autofill option doesn't seem to work. How do I reset this feature?

Question

I stopped LastPass from auto filling a particular page/website.  I now want to allow it again but ticking the Autofill option doesn't seem to work.  How do I reset this feature?

LastPass Support · Answer

Hello @marfak56​,

Welcome to the LastPass Community!

I apologize for any inconvenience this is causing you. Maybe you can check the never URLs, it's possible you set up that specific website to don't do anything. You can find the steps here: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/Manage_Never_URLs.html&_LANG=enus&anchor=delete-a-never-URL

If the issue persists try following these steps:

Note: Before making any of these steps, please make sure you know your master password!

1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out

2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser

3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists

Thank you,

Alejandra

LastPass Technical Support