Cant upgrade to premium

remi.bouju

Hello,

I have recently been downgraded to free as my subscription ended and I forget to extend it, When i go to upgrade my account it says "You cannot purchase this product with your account" and I cannot use the specific support anymore. How can I purchase the premium licence?

Regards

LastPass Support

Hello @User441,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. I have cleared the error preventing you from upgrading your account. Please try it one more time.

Please let me know if this worked or if further assistance is required.

Thank you,
Henry | Customer Care