Lastpass Federated disables multifactor for users. This prevents users from using the cloud backup feature of the lastpass authenticator app, since there is a restriction.

Question

LastPass Support · Answer

Hello@@User17067207013866314622

Welcome to the LastPass Community.

This is one of the limitations for federated login. You can read more on this and other limitations on the link below:

https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/FAQ_AD_FS_Limitations.html&_LANG=enus

Please let us know if there is something else, we can do for you.

Greetings!

Heyner | Customer Care

Josh Harper · Answer

So........the link you send does NOT highlight this limitation. That is exactly why I created this post as well as case number

02824597

Curious why LastPass does not feel it necessary to consider user feedback in a more professional way?

I have had multiple issues with the way lastpass handles federation, and multiple tickets/cases. Each result in "This is just how things are done here".

There seems to be no functional reason as to why the cloudbackup does not work, as the apps are both logged in and connected.