I enter the correct password and accept through the 2-factor ID on my phone, and the webpage starts to load the vault page. However, immediately after the vault screen loads, it goes back to the login screen. This goes in a looop.

Question

I enter the correct password and accept through the 2-factor ID on my phone, and the webpage starts to load the vault page.  However, immediately after the vault screen loads, it goes back to the login screen.  This goes in a looop.

dwhamilton628 · Answer

Thank you for your reply. I stopped using Firefox when I started getting the looping login problem. Then Opera. Then Chrome. If Chrome does it for more than 5 or 6 times, I close Chrome and reopen it. Then it usually works. I use CCleaner and Glary Utilities (one-click) EVERY time I close my browser so cookies, cache, etc. are cleaned every time I close the browser. This does mean that I must manually open my vault at each login. I will try rebooting my LAN.

LastPass Support · Answer

@iambreathingagain​  If you don't have MFA involved in your login, then it's likely a local issue with the web browser or area network connection.  If you can test alternate browsers or networks to figure out which one might be causing the confusion, then you can troubleshoot further such as clearing the cookies, trying a private browsing window, or rebooting the LAN.

dwhamilton628 · Answer

I am having the looping problem with Login. I do not have multi-factor activated since my wife and I share a cell phone and she takes it when she is out of the house. What can I do to correct this problem?