When logging into LastPass while logged into my primary Google Chrome profile, the Vault page will not load. When I open a new browser and use a guest Google Chrome account, everything works fine. Any ideas on how to fix? I've tried flushing cach...

holland0509

...e already

LastPass Support

Hello,

Thank you for checking the Community.

Per reviewing the account details, we could see you are using Chrome as the browser. If you already cleared cache and cookies of the browser, next steps to follow are from the LastPass extension. Try the following:

• Kill all active sessions –instructions here.
• Clear the local cache for LastPass –instructions here.
• Refresh sites –instructions here.

If the issue persists, update theLastPass browser extension(view downloads here), then log in to LastPass and try to perform the action again.

Thank you,

Karol | Customer Care