Account Recover - Email Never Arrives?

martw

Hi,

I go through the account recovery page - it says an email has been sent. But no email ever arrives. Tried repeatedly over a couple of weeks. Still nothing.

Note: never had a problem receiving emails from anyone. And have already whitelisted lastpass and logmein domains.

Support haven't been able to help (their emails arrive just fine!) "nothing we can do" - gee, thanks support!

So... anyone else experiencing this?

Are emails just failing to be sent? Or is there a reason they are not sent even when it says they are?

jepenny

If you have a security email set up, the recovery messages will go there. Otherwise, you may have to contact your ISP or email provider.

https://support.logmeininc.com/lastpass/help/why-didnt-i-get-an-email-sent-from-lastpass-lp010153