Trying to install LastPass on new computer. Logged in with log in and password. It takes me to authenticator but LastPass was never turned on in authenticator . Keep going around a loop . How do I get it installed?

Question

Trying to install LastPass on new computer. Logged in with log in and password. It takes me to authenticator but LastPass was never turned on in authenticator .  Keep going around a loop .  How do I get it installed?

LastPass Support · Answer

Hello @texastrose​,

Thank you for contacting LastPass Community.

We’ve reviewed your request regarding login issues. From the information available, it looks like you may have already regained access to your account. Could you please confirm if you’re able to log in now, or let us know if you’re still experiencing any difficulties?

Follow the steps here to set up your authenticator again

* Use the LastPass Authenticator app

Best regards,

HildaC