Hello! I'm using lastpass on my Microsoft edge.. I was able to log in but it's not populating my password whenever I logged in to my accounts. And it has padlocks. Not sure what to do

natasha

Hello! I'm using lastpass on my Microsoft edge.. I was able to log in but it's not populating my password whenever I logged in to my accounts. And it has padlocks. Not sure what to do

LastPass Support

Hello @natasha​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Please be sure to have installed the browser extension, you can download it here.

If you already have it installed but is not working, please follow the steps from this article and verify if it starts working again.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care