Hello! @bluemoon
Welcome to the LastPass Community.
Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?
In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.
Please let me know if you need additional help.
Greetings!
Verlaine | Customer Care
Hi, This just happened again and, while I don't remember the last incidence of this from last year, apparently your solution worked that time as I've been using it successfully since. Following the same steps now with absolutely no success. I have lost access to many critical website I need for my and my clients' businesses and in some cases have no idea how even to retrieve from the websites as I don't know what emails or user names might have been. I guess it's time to go back to using a password protected spreadsheet? Or maybe set up duplicate LastPass accounts so I have a backup?
