When I try to accept a shared password, I get a blue background? Any fixes?
Hello @evaristojeoseff,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having when trying to accept that shared password. Please ask the other person to revoke the share item and share it again. Try accepting it from a different browser and if the issue persists, please follow our troubleshooting steps from this article.
Thank you,
Henry | Customer Care
it's fixed now. Thank you !
hi, im experiencing the same, how did you fix it?
I have had the same problem for a few months. Since it happens with a secondary account that I use at a non-profit, I get around the problem by logging into my personal Premium account and grabbing the original login data there.
I have tried the usual troubleshooting steps. Reboot computer. Clear all browsing data for all time. Reinstall the browser. Reinstall the browser extension.
I'm on the verge of switching to a different platform, as tedious as it would be.
If anyone has figured this out, please help!
