The chat bot on this community page does not understand that I am logged in to it and also to lastpass itself.

Question

shilliard · Answer

To A@"shC_LP" (Employee) . This problem is not addressed. Apologizing for the defective bot does not fix it. Please notify a higher level person who can make it be fixed.

LastPass Support · Answer

Hi @shilliard​

I apologize for the difficulty there.

In some cases you may need to reach the support page and then confirm that you are logged into LastPass before initiating the Chat session.

Please let us know if this fixes the unrecognized behavior there.