Good morning.
Sorry to bother you, I have a question to ask.
I am a Free User.
I currently log in to my last pass account with multi-factor authentication.

Question

I use my smartphone to log in with my fingerprint via the Last Pass app, downloaded from the GooglePlayStore.

I'm considering purchasing a PassKey Fido2.

If, unfortunately, I ever lose my smartphone or passkey, is it possible to access my Last Pass account with just one of these devices?

Thanks, sorry.

andrea.virelli · Answer

1)...Actually, from my account settings, it gives me the possibility to set a passkey (I have attached an image)... disabling two-factor authentication, also following this link:

https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/passwordless_login_desktop_security_keys_enable_use.html&_LANG=enus

2) Using authentication with the "LastPass" (MFA) smartphone app, I have the ability to log in WITHOUT entering the password, using only my fingerprint.

What you wrote to me is completely misleading.

However, I read on the various instruction pages that the passkey and two-factor authentication cannot coexist.

So, I realized that my problem cannot be solved.

Thank you all the same.

LastPass Support · Answer

Hello,

Appreciate the inquiry.

Per the scenario provided for a Free account, we need to clarify some details.

* Currently, we do not use Passkeys. This is still under development; however, we don't have further details. 
* The account requires a master password, biometrics do not replace the master password, you must save it. 
* Regarding recovery options, you need to have biometrics enabled and the device where you logged in previously for the process to work. You may check more details of the recovery process here:

* Set up biometrics and mobile account recovery on iOS for LastPass
* Set up biometrics and mobile account recovery on Android for LastPass

Hope you find this helpful.

Thank you,

Karol | Customer Care