Thank you. Did all of this multiple times with no difference in results. I was able to log in and view vault on Chrome which does me absolutely no good because I don't use it except for one application that insists I use Chrome and all other the sites for which I would need to log in using my credentials are used and saved in Firefox. It appears to be an issue with Firefox on LastPass end?
Also, the instruction options I quoted above for syncing the vault don't appear even when I am logged in and viewing the vault on Chrome. That is clearly an issue with incorrect instructions. If you can provide a workable way to resync I might be able to fix this myself.
Thank you,
Gary
Hello! @bluemoon
Welcome to the LastPass Community.
Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?
In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.
Please let me know if you need additional help.
Greetings!
Verlaine | Customer Care
It is working now. Did someone over there do something because I have been away from my computer so nothing has changed here.
I just sent another message replying to a previous reply (apparently somehow there are three thread about this of which this is actually the only one containing all of the comments and replies but NOT containing the one I just sent. So I can't edit what I just sent because apparently it didn't post. No idea why this is so messed up.
In any case, I now see this response from a week late wherein I say "It is working now. Did someone over there do something because I have been away from my computer so nothing has changed here."
At this time I really don't have a week or more to wait for it to magically fix itself and, as I said in the message I just sent, I followed the recommended steps with no results whatsoever.
