Unable to Login into Last Pass

Question

Hello Support Community,

I have a problem logging into my private Last Pass account linked to an team account.

It has been a while that I have logged into this account, because I normally use the team account.

I have lost the multifactor auth. code for this Account. So I deactivated it, which is confirmed via eMail by Last Pass.

However when I try to login it still ask for the multifactor auth. code.

Things I have tried:

--> deactivate multifactor code again --> Typing in my correct master password results in error message, that the password is wrong (I used it before to deactive the multifactor and it does not result in error at first hand, when I try to login --> technical problem of Last Pass?)

Can anyone help?

best,

Pascal

pascal · Answer

Hello Clition-arf,

I cannot answer you privatly, because other errors are being displayed.

There is no one answering to my ticket in discord since 2,5 hours.

How can this issue be solved? I need access to my passwords asap.

Thanks and best,

Pascal

pascal · Answer

The private message I recieved seems to be a phishing atempt, I still need the problem solved and access to my account. Please help