Trouble using Lastpass app to launch/login to my client's Instagram. I press "launch" and it just takes me to the Instagram app, but to my page -- not hers.

Question

I've tried logging out completely and it would just bring me to the home screen.It works via desktop though.

tiffanymallillin · Answer

Completely logged off instagram but it still doesn't launch my client's account after pressing launch. Any tips? @Henry Eduardo Ortiz​

ybabyojzepol · Answer

Hello have a good day! I also have an issue like this.

LastPass Support · Answer

Hello @hello​,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with the app. When you click on launch, are you still logged into your account? And if you have logged out, have you fully logged out so it does ask for the email address and password?

Please let me know if this worked or if further assistance is required.

Thank you,

Henry Eduardo | Customer Care