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My LastPass account has disappeared from the Authenticator app. It was visible and working last night, but now it’s completely gone. I can’t log in because MFA is required and I no longer see the account in the app.

My LastPass account has disappeared from the Authenticator app. It was visible and working last night, but now it’s completely gone. I can’t log in because MFA is required and I no longer see the account in the app.

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Hello Verlaine,

I found a related problem and disabling MFA solved the problem. Topic is here: Authenticator deleted account

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LastPass Support

Hello! @LastPass User

Welcome to the LastPass Community.

We really apologize for the inconvenience, we know how important it is to you and we want to help you out to get access to your account ASAP.

If you are not able to see your account in the LastPass MFA app, unfortunately we cannot reconnect or restore the account in the app, I will suggest accessing your account by using the backup method SMS or Call Me.

Please let me know if that does not work so we can work in another way.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care

Here it shows also to fix

https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/LastP a s s _A u t h e n t i c a t o r _d i s a b l e _l p a .h t m l &_L A N G =e n u s

Hello Verlaine,

I found a related problem and disabling MFA solved the problem. Topic is here: Authenticator deleted account

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