I keep getting logged out of LastPass when closing Chrome window despite my settings not being selected for that. This started happening after I deleted browsing history. Any ideas how to fix?

Question

fabianalicata · Answer

I followed these instructions but it didn't work. Is there anything else to try? Otherwise I will need to find another service, thanks.

LastPass Support · Answer

Hello @fabianalicata​,

My name is Alejandra and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I apologize for the huge inconvenience this is causing you. I have seen that most of the time this issue is related to a high volume of cache, cookies, or a sync issue on LastPass. I will recommend following these steps:

Note: Before making any of these steps, please make sure you know your master password!

1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out

2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser

3. Close completely and reopen the browser,install the extension again, log back in, and verify the extension settings and then try to reproduce the issue again to verify if it got fixed.

If the issue persists, let me know.

Kind Regards,

Alejandra

LastPass Tech Support