People have shared links with me from their Lastpass account, but they are not showing up in my dashboard. Why is this happening?

wayjamie

People have shared links with me from their Lastpass account, but they are not showing up in my dashboard.

Why is this happening?

LastPass Support

Hi

Welcome to the LastPass Community.

I'm very sorry for any inconvenience this may have caused you. We've done some clearing and updates on your account.

Could you please try the following troubleshooting on your browser:

1. Uninstalling the extensionUninstall LastPass
2. Clearing your browser's cookies and cache
3. Restart the browser
4. Reinstalling the extension from https://lastpass.com/misc_download2.php
5. Open LastPass using the extension Use the LastPass browser extension
6. Look for the shared passwords

HildaC