my last pass is "greyed out" and when i try to contact lastpass, they tell me they have sent a message to my e mail-but they haven't what now? this happened after i briefly lost internet connectivity; have i been hacked?

Barbara Rudquist

my last pass is "greyed out" and when i try to contact lastpass, they tell me they have sent a message to my e mail-but they haven't what now? this happened after i briefly lost internet connectivity; have i been hacked?

LastPass Support

Hello @Barbara Rudquist​

Thank you for the post

We could see you have submitted a ticket to our support team, they'll be able to review the account and issue, they'll provide a response soon.

Thank you,

Karol | Customer Care