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Recently, the LastPass firefox extension has stopped working. It's installed and enabled but it's black right now, not red like when it's logged in, but that's not the problem. When I click the black LastPass Icon there is no response.

It does not launch or ask for my pw. I deleted it and reinstalled it and it started working a couple of days ago but it's now stopped again.

The extensions that are enabled in settings are as follows.

Lastpass, Adblock Plus, Capitalone shopping, bitwarden (That does launch), Honey, Translate Web pages. That's all, I disabled everything else.

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I deleted and reinstalled it from the mozilla get extension page and it now clicks. I am logged in, same as it was yesterday. We'll see tomorrow.

This page chugged but never ended after I reinstalled.

https://lastpass.com/automatic-login

This could be a clue to the problem. I had two entries in LP, one for my master pw and one for forums. I suspect the extension was trying to use the forums (not an email to login) on launch.

LastPass Support

Hello @steve.waechter,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Please follow all troubleshooting steps found on this article. Also test using a new profile in your browser and see if the same issue persists without other extensions installed.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care

As a result I can't do any of that.

I have deleted and reinstalled the firefox extension. It might be clickable that day. The next day, nothing happens.

Except clicking the icon has no effect in firefox.

LastPass Support

Hello @steve.waechter,

Can you please create a new profile in your browser with no other extensions installed and verify if the same issue persists on it?

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care

It does not launch or ask for my pw. I deleted it and reinstalled it and it started working a couple of days ago but it's now stopped again.

The extensions that are enabled in settings are as follows.

Lastpass, Adblock Plus, Capitalone shopping, bitwarden (That does launch), Honey, Translate Web pages. That's all, I disabled everything else.

Henry from support sent me a troubleshooting list, which I looked into.

He then said create a new Firefox profile. I did that and it worked a couple days.

I deleted the extension again and reinstalled it again and it now works again. But from past experience not for long.

V 127.0. I am updating the firefox installation again now.

Any more ideas?

2024-08-20 Lastpass Opera Fail

069TP00000AlOynYAF (2).png

I am having the same issue with Lastpass on Opera browser, I started a post on it but no replies, on mine it produces a small little white box but no dialog box to log in. My Lastpass account is fine, I can log into the vault but that is not a practical solution as all lastpass features are lost, I have to copy username manually and password copied manually after that.

I am now looking for an alternative, I can't be left in this vulnerable position again. This is how the Lastpass icon appears, mine is always black until I login but I can't login as there is no login dialog.

I am sure it will just be a matter of time before there is a "blame the victim" response and another tranche of users will be abandoned by Lastpass or will abandon Lastpass.

2024-08-20 Lastpass Opera Fail

069TP00000AlOynYAF (2).png

Have similar problem with Firefox v133.0.3 new install.

New Win10-Pro, install Firefox, get LastPass extension 4.137.2(December 13, 2024)

No icon available in menu bar, no icon available in Customize toolbar;

attempt launch from a web login icon, starts moz-extension://0....4/login.html to blank screen.

Total failure of LastPass to work on new install.

Does work on laptop when upgraded but

fails on new install.

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