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Revert to your previous master password
Reverting to your previous master password causes your LastPass vault to be restored exactly the way it was since the last master password change. This may result in the loss of any new items updated/added since the change. Troubleshooting: Before proceeding with the following recovery options, be sure you have temporarily…
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About logging in to the LastPass Password Manager app using biometrics
You can enable and use passwordless login to the LastPass Password Manager app. LastPass passwordless login on mobile Using passwordless login from a mobile device allows you to log in your LastPass vault through the LastPass Password Manager app for iOS or Android using your device's stored biometrics (face ID or…
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Set up account recovery in the LastPass Password Manager app
Set up account recovery in the LastPass Password Manager app to reset your master password using biometrics or a password hint if you forget it. This security feature allows you to restore vault access on your mobile device without contacting LastPass Support. Note: You must log in to the LastPass Password Manager app with…
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Generate one-time passwords
You can generate a list of one-time passwords (OTPs), which can be used during account recovery or when you need to log in to LastPass from a public or untrusted computer. You can generate one-time passwords on the LastPass One-time passwords page at https://lastpass.com/otp.php. Restriction: This feature is not available…
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Why didn't I get an email from LastPass?
If LastPass was supposed to send you an email but you haven't received it, there are a few things you can check. Remember: LastPass sends email notifications for various account activities, including blocked login attempts, trusted device verification, item sharing notifications, master password changes. Check your login…
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Update payment method
You can update your payment method for your LastPass account when needed, for example, when your payment card expires. The steps for updating your payment method will vary, depending on whether you purchased your LastPass subscription through payment card or on a mobile device. Important: For LastPass subscriptions…
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Set up LastPass federated login with Microsoft Entra ID
Federated login for LastPass enables LastPass Business users to authenticate using their organization's Active Directory (Microsoft Entra ID) without creating a separate LastPass. This setup requires a Premium tier Microsoft Entra ID subscription and an active LastPass Business account, with specific limitations for…
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Use the LastPass Admin Toolkit
You can use our resources on evaluation, implementation, awareness, and education to learn about the benefits of using LastPass, review a cohesive implementation plan, and how to increase awareness and adoption among your end users. These resources will help you: Build a business case for investing in LastPass as a secure…
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Export vault data from LastPass as a generic CSV file
You can export your LastPass vault data as a CSV file and save it. Limitations and compatibility These steps can only be performed using the LastPass browser extension. Exporting attachments is not supported when exporting your LastPass vault data. Exporting TOTP codes for password items (that is, one-time passcodes you…
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Install and log in to the LastPass browser extension
Install the LastPass browser extension to manage your passwords easily across all websites without interrupting your browsing. Log in with your email address and master password to activate the extension and start using secure password management directly from your browser toolbar. Restriction: LastPass is not supported on…